Política de envío

Shopping Policy

1. Shipping Policy

  • Processing Time: Orders are processed within 1-3 business days.
  • Shipping Time: Estimated delivery is 7-15 business days, depending on the destination.
  • Shipping Cost: Free shipping on orders over $50. Standard shipping rates apply for other orders.
  • Tracking: A tracking number will be provided once your order has shipped.
  • Delays: We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

2. Return & Refund Policy

  • Eligibility: Returns are accepted within 30 days of delivery.
  • Condition: Items must be unused, in original packaging, and in resellable condition.
  • Refund Process: Refunds are issued once the returned item is received and inspected.
  • Non-Returnable Items: Personal care products, digital items, and final sale items cannot be returned.
  • Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Cancellation Policy

  • Order Changes: Orders can be modified or canceled within 24 hours of placement.
  • After 24 Hours: Orders that have been processed cannot be canceled.

4. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us within 7 days with photos, and we will arrange a replacement or refund.

5. Customer Support

  • For any inquiries, please email us at [your email] or use our live chat support during business hours.

By purchasing from our store, you agree to our policies. We appreciate your business!